Delivery Information

DELIVERY POLICY

1. As all of our products are produced by hand, please allow up to 5 working days for dispatch. However, we do aim to dispatch before this.

2. During checkout, you may be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).

3. We use Hermes as our delivery courier, prices are as follows;

My Hermes, Standard Service0kg to 1kg£2.95
My Hermes, Standard Service1kg to 2kg£4.40
My Hermes, Standard Service2kg to 5kg£5.80

4. Free delivery will be offered if order value is £30 or more.

CLICK & COLLECT

5. Upon order being accepted by Helen Selina Skincare for a click & collect option, address & date for collection will be provided via email. All orders must be collected within 14 days. 

6. If you change your mind and require your order to be posted, all postage rates will apply and must be paid by the customer before order will be sent.